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ENGLISH LANGUAGE ICSE (X) SUGGESTED SPECIMEN OF FORMAL LETTER Write a letter to your Principal complaining about the school canteen. Offer suggestions for the improvement of service. 3, Kiran Building, Shantinagar, Kolkata. 16th January 2018. The Principal, St. Marys School, Shantinagar, Kolkata. Dear Madam, I write on behalf of all students of class X A to inform you that our school canteen serves very poor quality food. The items on sale, especially the buns and cutlets are stale. The plates in which they are served are very dirty, unhygienic and poses a health hazard. Please instruct the canteen staff to ensure that the snacks are fresh and that basic hygiene is maintained at all times. I look forward to your timely intervention and having good canteen services as quickly as possible. Thanking you, Yours faithfully, Rahul Morris Marking Scheme: Format: 3 marks Body: 1 mark (Two Complaints mark + mark (Buns & cutlets stale, plates dirty)) 1 mark (Two Suggestions mark + mark (Fresh snacks, basic hygiene)) Expression: 5 marks
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