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1997 Course Industrial Relations & Manufacturing Management

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Total No. of Questions :8] [Total No. of Pages : 2 P1128 [3864] - 24 B.E.(Prod. SW) INDUSTRIAL RELATIONS & MANUFACTURING MANAGEMENT (411125) (1997 Course) Time : 3 Hours] [Max. Marks : 100 Instructions to the candidates: 1) Answer any three questions from each section. 2) Answers to the two sections should be written in separate books. 3) Neat diagrams must be drawn wherever necessary. 4) Figures to the right indicate full marks. 5) Assume suitable data, if necessary. 6) Use of logarithmic tables slide rule, Mollier charts, electronic pocket calculator and steam tables is allowed. SECTION - I Q1) a) What is the meaning of labour relations? What are the causes & effects of strained industrial relations? [8] b) What are the characteristics of Indian Industrial labour working in service sector? How these are different from those working in manufacturing sector? [8] Q2) a) Discuss the Indian Trade Union act. [8] b) Discuss the provisions for the settlement of dispute under the industrial [8] dispute act, 1947. Q3) a) What is Motivation? Explain how can motivation helps in improving industrial relations? [4] b) Incentives are necessary for smooth & efficient running of a factory comment. [6] P.T.O.

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