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2003 Course Org. Behaviour & Management Concepts (Elective I)

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Total No. of Questions : 10] [Total No. of Pages : 2 P959 [3664]-355 B.E. - (I.T.) ORGANISATIONAL BEHAVIOUR & MANAGEMENT CONCEPTS (Elective - I) (2003 Pattern) (414445) Time : 3 Hours] [Max. Marks : 100 Instructions to the candidates: 1) 2) 3) 4) Q.5 & Q.10 are compulsory. Answer any two out of the remaining from each section. Both the sections should be written in separate answer books. Figures to the right indicate full marks. SECTION - I Q1) Define the term organisational behaviour. Elaborate any two models of O.B. [16] Q2) What are the different types of motives. Explain A.H. Maslow s hierarchy need theory of motivation, in detail. [16] Q3) Define performance appraisal. Explain MBO, in detail. [16] Q4) Explain the various sources of stress with its ill-effects on human beings in an organisation. [16] Q5) Write short notes on : (Any three) [18] a) Attributions. b) Decision making. c) Reward systems. d) Human Resource Planning. e) Defence mechanism. SECTION - II Q6) Explain the different types of organisational structures. Distinguish between organisational climate & organisational culture. [16] P.T.O. Q7) What is the importance of leadership in an organisation? Elaborate Fiedler s contingency model, in detail. [16] Q8) Define change . Why do people resist for change in an organisation? [16] Q9) Explain the conflict process. What are the different strategies for resolving conflict? [16] Q10) Write short notes on : (Any three) [18] a) TQM. b) Organisational Effectiveness. c) Goal-setting. d) Levels of conflict. e) Power & Behaviour. [3664]-355 2

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