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2003 Course System Operations & Maintenance

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Total No. of Questions : 12] P1222 [Total No. of Pages : 3 [3664]-356 B.E. (IT) SYSTEM OPERATIONS AND MAINTENANCE (2003 Course) (414448) Time : 3 Hours] [Max. Marks : 100 Instructions to the candidates: 1) Answer three questions from section-I and three questions from section-II. 2) Answers to the two sections should be written in separate books. 3) Neat diagrams must be drawn wherever necessary. 4) Figures to the right indicate full marks. 5) Use of logarithmic table, slide rule, Mollier charts, electronic pocket calculator and steam table is allowed. 6) Assume suitable data if necessary. SECTION - I Q1) a) Classify telecom service providers. [5] b) With a neat diagram explain the organizational structure of an average telecom service provider. [5] c) Explain service delivery cycle with a neat diagram. [8] OR Q2) a) What is Telecommunicating Management Network? Explain with neat diagram the architecture of TMN. [9] b) List the key function of following support process i) ii) [9] Customer care and billing process. Order processing and provisioning process. Q3) a) What is LDAP? Explain the features and limitation of the same. b) Discuss differentiation of market segments. [8] [8] OR Q4) a) With the neat diagram explain directory enabled networking. b) With respect to SNMP protocol explain i) ii) [8] [8] Traditional SNMP manage. RMON. P.T.O.

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