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ISC Prelims 2015 : Business Studie (The Indian Public School (TIPS), Kochi)

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geetha N B
The Indian Public School (TIPS), Kochi
9-12 accounts, commerce, business studies, psychology Commerce, Psychology

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THE INDIAN PUBLIC SCHOOL II MODEL EXAMINATION, JANUARY 2015 BUSINESS STUDIES Marks : 100 Time : 3 hrs Grade : XII (Candidates are allowed additional 15 minutes for only reading the paper. They must NOT start writing during this time.) ------------------------------------------------------------------------------------------------------------------Answer Question 1 from Part I and seven questions from Part II. The intended marks for questions are given in brackets [ ]. -----------------------------------------------------------------------------------------------------------------PART I (30 Marks) Answer all questions. Question 1 [15 2] Answer briefly each of the questions (i) to (xv) i. Explain the methods of patterned interview. [2] ii. What are the qualities of autocratic leader? [2] iii. What do you understand by decoding in communication process? [2] iv. What do you understand by preliminary screening in the selection process? [2] v. What is communication Gap? [2] vi. What is Multigraph? [2] vii. Give two advantages of democratic leadership? [2] viii. Define substantive motion [2] ix. What is the principle of feedback training? [2] x. State the two most important factors that can act as morale depressant or stimulant depending on how it is used? [2] xi. In what circumstances a meeting may be adjourned? [2] xii. What is the main object of holding statutory meeting of a company? [2] xiii. State two demerits of internal source of recruitment. [2] xiv. Communication is regarded as pervasive function. Comment. [2] xv. [2] What do you understand by sorting and distribution of mail? PART II (70 Marks) Answer any five questions. Question 2. a) Enumerate the circumstances in which complaint letters are written. [7] b) Write a complaint letter to the manager complaining about poor working conditions. [7] Question 3. An organization has decided to follow a two-tier selection process of appointing executive trainees: Aptitude Test and Final Interview. Outline the details of this process stating clearly the tasks involved at each stage. [7+7] Question 4. a) Explain the procedure for handling outward mail [10] b) Explain the following: I) Electronic mail II) Telefax [4] Question 5. In response to an advertisement, write an application for the job of a junior accountant trainee giving your biodata. [14] Question 6. a) Enumerate the principles which are adopted while selecting machines and equipments to be installed in an office. [10] b) Give four disadvantages of mechanisation in an office. [4] Question 7. What are the powers and duties of a Chairman in a company meeting? [14] Question 8. a) Define a report [2] b) Explain four essentials of a good report. [8] c) With the help of examples, distinguish between a special report and a periodic report[4] *********************************

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