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ISC Class XII Notes 2022 : Commerce (Smt. Sulochanadevi Singhania School, Thane) : Functions Of Management - Controlling

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Maddy .I
Smt. Sulochanadevi Singhania School, Thane
1st to 10th, X-XII
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CONTROLLING MEANING OF CONTROLLING The process through which managers assure that the activities and results are in conformity with the planned activities and results. It provides proper direction to work in conformity with the plan of action or predetermined standards. Controlling serves the purpose of finding out deficiencies in performance and rectify them so as to prevent their recurrence. NATURE OF CONTROLLING Action oriented: the essence of control lies in the corrective action taken to bridge the gap between standards and actual performance. It does not control the rights of the individual Measurement : Actual performance with standard or desired performance. It is a process of checking and verification. Goal oriented: accomplish goals in best possible manner. IMPORTANCE OF CONTROLLING STEPS IN THE PROCESS OF CONTROLLING MANAGEMENT BY EXCEPTION BENEFITS OF CONTROL BY EXCEPTION: Discussion/Debate in class by students SPAN OF CONTROL FACTORS DETERMINING SPAN OF CONTROL Capacity of the superior Ability of subordinates Nature of work Clarity of plans Degree of decentralisation Staff assistance Location of operations Communication and control techniques

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