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ISC Class XII Board Specimen 2014 : Commerce

3 pages, 33 questions, 15 questions with responses, 16 total responses,    0    0
ISC 12th
Indian School Certificate Examination (ISC), New Delhi
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COMMERCE (Three hours) (Candidates are allowed additional 15 minutes for only reading the paper. They must NOT start writing during this time.) ----------------------------------------------------------------------------------------------------------------Answer Question 1 from Part I and five questions from Part II. The intended marks for questions are given in brackets [ ]. ------------------------------------------------------------------------------------------------------------------PART I (20 Marks) Answer all questions. Question 1 [10 2] Answer briefly each of the questions (i) to (x). (i) Explain the consumer s Right to Information as per Consumers Protection Act 1986. (ii) Give any two reasons why company management must stay alert to the changes in the business environment. (iii) Explain any two internal sources of recruitment. (iv) Give two points of distinction between a Formal and an Informal Organization. (v) What is meant by personal selling? (vi) Mention four specific forces directly influencing business environment. (vii) How does good packaging help in increasing the sale of a product? (viii) Explain Management by Exception. (ix) State any two services provided by a bank ATM. (x) Give any two objectives of marketing. --------------------------------------------------------------------------------------------------------------------------------1 Specimen Question Paper ISC 2014

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