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CBSE Class 12 Pre Board 2020 : Business Studies - Prelim 1 (Delhi Public School (DPS), Jammu)

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Class- XII DELHI PUBLIC SCHOOL, JAMMU Assignment Pre-Board- I (2019-20) Subject-Business Studies 1. What is meant by 'effectiveness' in management? 2. How does coordination ensure unity of action in management? 3. 4. 5. Define 'planning premises'. Organisation helps in maintaining .. in working relationships. Who gave the concept of scientific management? a) Henry Fayol b) Seymour c) Philips Kotler d) F W Taylor Which of these was not a part of new economic policy? a) Liberalisation b) Globalisation c) Privatisation d) Politicisation 6. 7. 8. 9. 10 11. National VritechUd has grown in size. It was a market leader but with changes in business environment and with the entry of MNCs, its market share is declining. To cope up with the situation, CEO starts delegating some of his authority to the general manager, who also felt himself overburdened and with the approval of CEO disperses some of his authority to various levels throughout the organisation. Identify the concept of management discussed above. Why is conducting an interview important? Amit is running an 'advertising agency' and earning a lot by providing this service to big industries. State whether the working capital requirement of the firm will be 'less' or 'more . Give reason in support of your answer. Zoom Udyog, a car manufacturing company has started its business with Zoom-8OO and slowly launched Zoom-1000, Wagon-Z, Swy-fy, etc and offered various services like after sale services availability of spare parts, etc. Identify the element of marketing mix referred here. Himesh after completing his graduation, started working with a multinational company in Delhi. But due to ill health of his parents, he had to go back to his village. There he noticed that the villagers were literate but ignorant about their rights. Many vegetable vendors were using stones as weights to sell their vegetables. Some shopkeepers were selling food items without having 'FPO mark'. Villagers did not find anything wrong with these practices. So, to create awareness among villagers, Himesh decided to publish a weekly journal 'Jan Jagriti'. State the 'right' which Himesh has exercised by doing so. 12. State any three advantages that a functional structure offers to an organization. 13. 'Choice of an appropriate channel of distribution is very important marketing decision which affects the performance of an organization'. Explain any two factors on which the choice of an appropriate channel depends. 14. Zenith Ltd is a highly reputed company and many people wanted to join this company. The employees of this organization are very happy and they discussed how they came in contact with this organization. Arnan said that he was introduced by the present Sales Manager, Mr John. Benu said that he had applied through the newspaper and was appointed as HR Manager. Vaibhav said that he was neither related to any of the employee of the organization nor there was any advertisement in the newspaper even then he was directly called from IIM Ahmedabad, from where he was about to complete his MBA. (i) The above discussion is indicating an important function of management. Name the function of management. (ii) The management function identified in part (i) follows a particular process. Explain the step of this process which is being discussed in the above para. 15. Supriya's grandmother who was unwell, called her and gave her a gift packet. Supriya opened the packet and saw many crumpled share certificates inside. Her grandmother told her that they had been left behind by her late grandfather. As no trading is now done in physical form, Supriya wants to know the process by adopting which, she is in a position to deal with these certificates. (i) Identify and state the process. (ii) Also, give two reasons to Supriya, why dealing with shares in physical form had been stopped. 16. The barriers to effective communication exist in all organizations. Explain any three measures to overcome these barriers. 17. Define business environment. State any three of its features. 18. Mr Ajay after completing MBA from USA comes to India to start a new business under the banner Ecom Creations Ltd. He launches a new product in e-Iearning for senior secondary school students in commerce stream, which already has an established market in UK and USA but not in India. His business starts flourishing in India. Now, more Indian companies entered into the market with other subjects also.Identify and quote the lines from above Para which highlight the significance of understanding business environment. A production incharge has been given a target to produce 1000 pens in a day. After a month, the target was achieved due to applications of a good control system. 19. (i) (ii) 20. How does a good control system enable a manager to verify whether set standards are accurate and objective? What values have been shown by employees in achieving the company's target. Blue Heavens Ltd purchased a new hi-tech machine from Germany for manufacturing high quality auto components in a cost effective manner. But during the production process, the manager observed that the quality of production was not as per standard. On investigation, it was found that there was lack of knowledge amongst the employees of using these hi-tech machines. So, frequent visit of engineers was required from Germany. This resulted in high overhead charges. Suggest what can be done to develop the skills and abilities of employees for producing high quality products by using these hi-tech machines. Also state how the employees or the organisation will benefit from your suggestion. 21. Explain any four functions of financial market. 22. Radha found a worm crawling out of newly opened tetra pack of a juice manufactured by a reputed company, Zest Ltd. She went back to the shopkeeper from whom the pack was purchased who directed her to call up the customer care centre. When all her efforts failed, she went to a consumer activist group to seek help. The group decided to help Radha and take measures to impose restrictions on the sale of the firm's products of the particular batch and urge customers to refrain from buying the products of the company. Zest Ltd lost its image in the market. The CEO gives the responsibility of bringing back the lost image of the company to a manager. (i) Identify the concept of marketing management which will help the manager getting the firm out of the above crisis. (ii) Also explain the role of above identified concept by stating any two points. 23. A company is manufacturing washing machines. There is a well-defined system of jobs with a clear and definite authority, responsibility and accountability in the company. But people are not allowed to interact beyond their officially defined roles. As a result, the company is not able to adapt to the changing business environment. The workforce is also not motivated due to lack of social interaction. The company is facing problems of procedural delays and inadequate recognition of creative talents. (i) Suggest how the organisation can overcome the problems faced by it. (ii) Give any two benefits it will derive from your suggestion. 24. State the importance of directing function of management. 25. Mr Nath, a recently appointed production manager of Suntech Ltd has decided to produce jute bags instead of plastic bags, as these are banned by the government. He set a target of producing 1000 jute bags, a day. It was reported that the employees were not able to achieve the target. After analysis, he found that employees were demotivated and not putting in their best for achieving the target. Mr Nath's behaviour is good towards the employees. His attitude is always positive. So, he announced various incentive schemes for the employees like: (a) Installing award or certificate for best performance. (b) Rewarding an employee for giving valuable suggestions. (c) Congratulating the employees for good performance. (i) Identify the functions of management highlighted in the above paragraph.

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