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UGC NET DEC 2009 : PUBLIC ADMINISTRATION PAPER II

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Signature and Name of Invigilator OMR Sheet No. : ......................................... (To be filled by the Candidate) 1. (Signature) __________________________ Roll No. (Name) ____________________________ 2. (Signature) __________________________ (In figures as per admission card) Roll N o.____________________________ (In words) (Name) ____________________________ D-1409 Test Booklet No. PAPER-II Time : 1 1/4 hours] [Maximum Marks : 100 PUBLIC ADMINISTRATION Number of Pages in this Booklet : 24 Instructions for the Candidates 1. Write your roll number in the space provided on the top of this page. 2. This paper consists of fifty multiple-choice type of questions. 3. At the commencement of examination, the question booklet will be given to you. In the first 5 minutes, you are requested to open the booklet and compulsorily examine it as below : (i) To have access to the Question Booklet, tear off the paper seal on the edge of this cover page. Do not accept a booklet without sticker-seal and do not accept an open booklet. (ii) Tally the number of pages and number of questions in the booklet with the information printed on the cover page. Faulty booklets due to pages/questions missing or duplicate or not in serial order or any other discrepancy should be got replaced immediately by a correct booklet from the invigilator within the period of 5 minutes. Afterwards, neither the Question Booklet will be replaced nor any extra time will be given. (iii) After this verification is over, the Test Booklet Number should be entered in the OMR Sheet and the OMR Sheet Number should be entered on this Test Booklet. 4. Each item has four alternative responses marked (A), (B), (C) and (D). You have to darken the oval as indicated below on the correct response against each item. Example : B C A D where (C) is the correct response. 5. Your responses to the items are to be indicated in the Answer Sheet given inside the Paper I Booklet only. If you mark at any place other than in the ovals in the Answer Sheet, it will not be evaluated. 6. Read instructions given inside carefully. 7. Rough Work is to be done in the end of this booklet. 8. If you write your name or put any mark on any part of the test booklet, except for the space allotted for the relevant entries, which may disclose your identity, you will render yourself liable to disqualification. 9. You have to return the test question booklet and OMR Answer sheet to the invigilators at the end of the examination compulsorily and must not carry it with you outside the Examination Hall. 10. Use only Blue/Black Ball point pen. 11. Use of any calculator or log table etc., is prohibited. 12. Negative Marking :- For each incorrect answer, 0.5 marks shall be deducted. D-0109 D-1409 Number of Questions in this Booklet : 50 1. 2. - 3. , - - : (i) - - (ii) - / - - (iii) - OMR OMR - 4. (A), (B), (C) (D) B C A D : (C) 5. I - , 6. 7. (Rough Work) 8. - , 9. - OMR - 10. / 11. ( ) 12. : 0.5 P.T.O. 1 P.T.O. PUBLIC ADMINISTRATION Paper II Note : This paper contains fifty (50) Multiple-choice questions, each question carrying two (2) marks. Attempt all of them. 1. Public Administration is similar to Private Administration in (A) Scope (B) Techniques (C) Accountability (D) Financial Control 2. Theory Y (A) Neglects social needs of individual (B) Believes in coercion (C) Values human dignity (D) Supports unvelenting supervision at work 3. Job-centered leadership believes in (A) Open relations with employers (C) Little interaction (B) Close control (D) Group involvement 4. Coordination is hampered by (A) Two way communication channels (B) Multi-layered hierarchy (C) Incompetent leadership (D) Division of labour 5. The Civil Service in UK is managed by (A) Treasury (B) Treasury and Office of the Minister for Civil Service (C) Treasury and Civil Service Commission (D) Management and Personnel Office 6. Which of the following is not a feature of US personnel system ? (A) Competitive service (B) Lateral entry (C) Post entry training (D) Rule of three 7. Unstructured interviews are (A) Planned (C) Informal 8. (B) Focused (D) Guided Public Administration first of all as a discipline emerged in (A) Great Britain (B) United States of America (C) West Germany (D) Scandinavian Countries Paper-II 2 D-1409 II : (50) - (2) 1. (A) (C) (B) (D) 2. Y (A) (B) (C) (D) 3. - (A) (C) : (B) (D) 4. (A) - (B) - (C) (D) - 5. . . (A) (B) (C) (D) 6. ? (A) (B) (C) (D) 7. (A) (C) 8. (B) (D) (B) (D) (A) (C) D-1409 3 Paper-II 9. Who was the first Chief Justice of India ? (A) Justice M. P. Sastri (B) Justice J. Kania (C) Justice M. C. Mahajan (D) Justice B. K. Mukherjee 10. The principles of supervision is inherent in the principle of (A) Span of control (B) Co-ordination (C) Hierarchy (D) Unity of Command 11. Vote on account is 1 (A) 4 of estimated budget 1 (C) 6 of estimated budget 1 3 of estimated budget 1 (D) 10 of estimated budget (B) 12. Who is called the Father of Spoils System in U.S.A. ? (A) George Washington (B) Andrew Jackson (C) Lyndon Johnson (D) George Bush 13. The need for constitutional sanction to Village Panchayats was first felt by (A) B. R. Mehta Committee (B) Ashok Mehta Committee (C) G. V. K. Rao Committee (D) L. M. Singhvi Committee 14. The basic operating principle under liberation is (A) Regulated economy (B) Market economy (C) Mixed economy (D) Totally deregulated economy 15. Who said that if our civilization fails it will be mainly because of a breakdown of administration ? (A) Donham (B) Ordway Tead (C) L.D. White (D) John A. Vieg 16. The hall mark of leadership is (A) Achievement of goals of the organization (B) Settlement of disputes (C) Capacity to influence followers (D) Maintain values of organization 17. The first State to create the institution of Lokayukta in India was (A) Andhra Pradesh (B) Uttar Pradesh (C) Orissa (D) Maharashtra Paper-II 4 D-1409 9. 10. 11. ? (A) . . (C) . . (B) (D) . . . (A) (C) (B) (D) (B) 3 (D) 10 1 (A) 4 (C) 6 1 1 1 12. - (A) (B) (C) (D) 13. (A) . . (B) (C) . . . (D) . . 14. (A) (B) (C) (D) : 15. : ? (A) (B) (C) . . (D) . 16. (A) (B) (C) (D) 17. (A) (B) (C) (D) D-1409 5 Paper-II 18. National Academy of Administration was established in (A) 1959 (B) 1948 (C) 1960 (D) 1978 19. The performance budget was introduced in India on the recommendation of (A) 53rd Estimates Committee Report (B) Administrative Reforms Commission (C) Comptroller & Auditor General of India (D) Santhanam Committee 20. Office of the District Collector in India has a parallel in (A) France (B) U.S.A. (C) U.K. (D) Germany 21. Assertion (A) : Power and authority are synonymous. Reason (R) : Both seek to influence the behaviour of others. Choose the correct answer from the following answer code : Codes : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. 22. Assertion (A) : All Parliamentary Committees submit their reports to the President annually. Reason (R) : The President is the Chief Executive of the Government. Choose the correct answer from the following answer code : Codes : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. 23. Assertion (A) : Finance Ministry exercises financial control over Administrative Ministries. Reason (R) : It is responsible for the formulation and execution of the budget. Choose the correct answer from the following answer code : Codes : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. Paper-II 6 D-1409 18. (A) 1959 (C) 1960 19. 20. (B) 1948 (D) 1978 : (A) 53 (B) (C) (D) (A) (C) (B) (D) 21. (A) : (R) : : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) 22. (A) : (R) : : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) 23. (A) : (R) : : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) D-1409 7 Paper-II 24. Assertion (A) : Bureaucracy in a developing country is likely to play a predominant role. Reason (R) : In many of the developing countries political institutions are comparatively weak. Choose the correct answer from the followings code : Codes : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. 25. Assertion (A) : Cabinet Secretary acts as a liaison between the Ministries and Civil Servants. Reason (R) : Cabinet Secretary is the head of the Civil Service. Choose the correct answer from the following answer code : Codes : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. 26. Assertion (A) : Legislature has the right to increase the amount of demands made by the Executive. Reason (R) : Legislature can pass the public expenditure of the Executive. Choose the correct answer from the following answer code : Codes : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. 27. Assertion (A) : Increasing use of computers increase organizational rationality. Reason (R) : With the use of computers and simulation models more decisions can be made. Choose the correct answer from the following answer code : Codes : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. Paper-II 8 D-1409 24. (A) : (R) : : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) 25. (A) : (R) : : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) 26. (A) : (R) : : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) 27. (A) : (R) : : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) D-1409 9 Paper-II 28. Assertion (A) : A group has more information than an individual. Reason (R) : A group often works more slowly than individuals. Choose the correct answer from the following answer code : Code : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. 29. Assertion (A) : Planning process should not involve hurried decisions. Reason (R) : Planning process should have rational consideration of cost-benefits and alternatives. Choose the correct answer from the following answer code : Codes : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. 30. Assertion (A) : Administration particularly at the higher levels has ceased to be merely regulatory. Reason (R) : Science and technology in the nuclear age have projected new tasks for administration. Choose the correct answer from the following answer code : Codes : (A) Both (A) and (R) are correct and (R) is the correct explanation of (A). (B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A). (C) (A) is true, but (R) is false. (D) (A) is false, but (R) is true. 31. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) Fred Fiedler (i) Contingency Theory (b) Hersy & Blancard (ii) Managerial Grid Theory (c) Robert Horse (iii) Situational Leadership Theory (d) Brake & Mouton (iv) Pathgoal Models of Leadership Code : (a) (b) (c) (d) (A) (i) (iii) (iv) (ii) (B) (iii) (iv) (ii) (i) (C) (iv) (ii) (i) (iii) (D) (ii) (i) (iii) (iv) Paper-II 10 D-1409 28. (A) : (R) : : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) 29. (A) : (R) : - : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) 30. (A) : (R) : : : (A) (A) (R) (A) (R) (B) (A) (R) , (A) (R) (C) (A) , (R) (D) (A) , (R) 31. -I -II : I II (a) (i) (b) (ii) (c) (iii) (d) (iv) - : (A) (B) (C) (D) D-1409 (a) (i) (iii) (iv) (ii) (b) (iii) (iv) (ii) (i) (c) (iv) (ii) (i) (iii) (d) (ii) (i) (iii) (iv) 11 Paper-II 32. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) A critique on US (i) Hawthrone Experiments administration development Elton Mayo (b) Authority legitimacy and (ii) The Making of Scientific social development Management Urwick (c) Importance of work groups (iii) Administrative behaviour social relations in Simon. organizations. (d) Organization as a human (iv) Wirtschaft and Gesellschaft. enterprise seeking internal (Economy & Society) Max and external equilibrium. Weber Codes : (a) (b) (c) (d) (A) (iv) (i) (iii) (ii) (B) (ii) (iv) (i) (iii) (C) (iii) (i) (ii) (iv) (D) (i) (iv) (ii) (iii) 33. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) Models of Man (i) 1965 (b) Organizations (ii) 1957 (c) Administrative Behaviour (iii) 1960 (d) New Science of Management Decision (iv) 1947 (v) 1958 Codes : (a) (b) (c) (d) (A) (i) (iii) (ii) (iv) (B) (v) (ii) (iii) (iv) (C) (i) (v) (iv) (iii) (D) (ii) (iii) (i) (iv) 34. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) Public Accounts Committee (i) Art. 263 (b) Zonal Council (ii) Art. 256 263 (c) Centre State Administrative Relations (iii) 1921 (d) Inter State Council (iv) State Reorganization Act, 1956 Codes : (a) (b) (c) (d) (A) (iii) (iv) (ii) (i) (B) (i) (ii) (iii) (iv) (C) (i) (iv) (iii) (ii) (D) (ii) (iii) (iv) (i) Paper-II 12 D-1409 32. -I -II : I II (a) (i) (b) (ii) (c) (iii) (d) (iv) ( ) : (A) (B) (C) (D) 33. (a) (iv) (ii) (iii) (i) (b) (i) (iv) (i) (iv) (c) (iii) (i) (ii) (ii) (d) (ii) (iii) (iv) (iii) -I -II : I II (i) 1965 (a) (ii) 1957 (b) (iii) 1960 (c) (iv) 1947 (d) (v) 1958 : (A) (B) (C) (D) 34. (a) (i) (v) (i) (ii) (b) (iii) (ii) (v) (iii) (c) (ii) (iii) (iv) (i) (d) (iv) (iv) (iii) (iv) -I -II : I II (a) (i) 263 (b) (ii) 256 263 (iii) 1921 (c) - (d) (iv) 1956 : (A) (B) (C) (D) D-1409 (a) (iii) (i) (i) (ii) (b) (iv) (ii) (iv) (iii) (c) (ii) (iii) (iii) (iv) (d) (i) (iv) (ii) (i) 13 Paper-II 35. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) Vote on credit (i) Emergency (b) Vote on A/c (ii) Contingency fund (c) Special grant (iii) Vote without debate (d) Guillotine (iv) Advanced grants sanction Codes : (a) (b) (c) (d) (A) (i) (iv) (ii) (iii) (B) (ii) (iii) (iv) (i) (C) (ii) (i) (iii) (iv) (D) (i) (ii) (iii) (iv) 36. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) First Municipal Corporation (i) 1867 (b) System of Budget (ii) 1860 (c) Decentralization of Financial Administration (iii) 1870 (d) Reserve Bank of India (iv) 1935 Codes : (a) (b) (c) (d) (A) (iii) (ii) (iv) (i) (B) (ii) (iii) (i) (iv) (C) (i) (ii) (iii) (iv) (D) (iii) (i) (ii) (iv) 37. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) Cybernetics (i) Grapevine (b) Language (ii) Entropy (c) Informal Communication (iii) Barrier (d) System (iv) Feedback Codes : (a) (b) (c) (d) (A) (i) (iii) (ii) (iv) (B) (iv) (i) (ii) (iii) (C) (iv) (iii) (i) (ii) (D) (i) (iv) (ii) (iii) Paper-II 14 D-1409 35. -I -II : I II (a) (i) (b) (ii) (c) (iii) (d) (iv) : (A) (B) (C) (D) 36. (b) (iv) (iii) (i) (ii) (c) (ii) (iv) (iii) (iii) (d) (iii) (i) (iv) (iv) -I -II : I II (i) 1867 (a) (ii) 1860 (b) (iii) 1870 (c) (iv) 1935 (d) : (A) (B) (C) (D) 37. (a) (i) (ii) (ii) (i) (a) (iii) (ii) (i) (iii) (b) (ii) (iii) (ii) (i) (c) (iv) (i) (iii) (ii) (d) (i) (iv) (iv) (iv) -I -II : I II (a) (i) (b) (ii) (c) (iii) (d) (iv) : (A) (B) (C) (D) D-1409 (a) (i) (iv) (iv) (i) (b) (iii) (i) (iii) (iv) (c) (ii) (ii) (i) (ii) (d) (iv) (iii) (ii) (iii) 15 Paper-II 38. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) Bureaucracy (i) Generation of moral involvement (b) Closed system (ii) Vertical differentiation (c) Normative control structure (iii) Facts and values (d) Scalar chain (iv) Entropy and disorganization (v) Administration by appointed officials Codes : (a) (b) (c) (d) (A) (v) (iv) (i) (ii) (B) (i) (ii) (iii) (iv) (C) (iv) (i) (iii) (ii) (D) (iii) (ii) (i) (v) 39. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) Zone of acceptance (i) Chester Barnard (b) Span of supervision (ii) Herbert Simon (c) Zone of indifference (iii) Gracuinas (d) Span of control (iv) Luther Gullick Codes : (a) (b) (c) (d) (A) (i) (iii) (iv) (ii) (B) (ii) (iii) (iv) (i) (C) (ii) (iii) (i) (iv) (D) (i) (iv) (iii) (ii) 40. Match List-I with List-II. Select the correct answer from the codes given below : List I List II (a) President (i) Restoring order in Lok Sabha. (b) Prime Minister (ii) Summoning, provoguing and dissolving the Lok Sabha. (c) Governor (iii) Reserving the State Bill for President s consideration. (d) Speaker (iv) Fixing the Council of Ministers. Codes : (a) (b) (c) (d) (A) (i) (ii) (iii) (iv) (B) (ii) (iv) (iii) (i) (C) (i) (iv) (ii) (iii) (D) (iv) (iii) (i) (ii) Paper-II 16 D-1409 38. -I -II : I II (a) (i) (b) - (ii) (c) - (iii) (d) - (iv) (v) : (A) (B) (C) (D) 39. (b) (iv) (ii) (i) (ii) (c) (i) (iii) (iii) (i) (d) (ii) (iv) (ii) (v) -I -II : I II (a) (i) (b) (ii) (c) (iii) (d) (iv) : (A) (B) (C) (D) 40. (a) (v) (i) (iv) (iii) (a) (i) (ii) (ii) (i) (b) (iii) (iii) (iii) (iv) (c) (iv) (iv) (i) (iii) (d) (ii) (i) (iv) (ii) -I -II : I II (a) (i) : (b) (ii) , , (iii) (c) (d) (iv) : (A) (B) (C) (D) D-1409 (a) (i) (ii) (i) (iv) (b) (ii) (iv) (iv) (iii) (c) (iii) (iii) (ii) (i) (d) (iv) (i) (iii) (ii) 17 Paper-II 41. Indicate the ascending order of the following committees on Panyati Raj affairs. (I) Balwant Rai Mehta (II) Ashok Mehta (III) G.V.K. Rao (IV) L. M. Singhvi Codes : (A) (I) (II) (IV) (III) (B) (II) (III) (IV) (I) (C) (I) (II) (III) (IV) (D) (III) (I) (II) (IV) 42. Arrange the hierarchy of the department in ascending order. (I) Wing (II) Branch (III) Section (IV) Division Codes : (A) (I) (IV) (III) (II) (B) (II) (III) (IV) (I) (C) (III) (I) (II) (IV) (D) (IV) (III) (II) (I) 43. Arrange the following gradation of post in ascending order : (I) Deputy Secretary (II) Additional Secretary (III) Joint Secretary (IV) Secretary Codes : (A) (I) (III) (IV) (II) (B) (II) (III) (IV) (I) (C) (I) (III) (II) (IV) (D) (IV) (II) (III) (I) 44. Arrange following stages of report writing in ascending order : (I) Final outline (II) Draft (III) Final Report (IV) Analysis Codes : (A) (I) (III) (II) (IV) (B) (III) (I) (IV) (II) (C) (II) (III) (I) (IV) (D) (IV) (III) (II) (I) Paper-II 18 D-1409 41. : (I) (II) (III) . . . (IV) . . : (A) (I) (II) (B) (II) (III) (C) (I) (II) (D) (III) (I) 42. (IV) (III) (I) (III) (III) (IV) (II) (II) (II) (I) (IV) (I) : (I) (II) (III) (IV) : (A) (B) (C) (D) 44. (III) (I) (IV) (IV) : (I) (II) (III) (IV) : (A) (I) (B) (II) (C) (III) (D) (IV) 43. (IV) (IV) (III) (II) (I) (II) (I) (IV) (III) (III) (III) (II) (IV) (IV) (II) (III) (II) (I) (IV) (I) : (I) (II) ( ) (III) (IV) : (A) (B) (C) (D) D-1409 (I) (III) (II) (IV) (III) (I) (III) (III) (II) (IV) (I) (II) (IV) (II) (IV) (I) 19 Paper-II 45. Arrange following Prime Ministers of India in decending order. (I) I. K. Gujaral (II) Lal Bahadur Sastri (III) P. V. Narasimha Rao (IV) A. B. Vajpayee Codes : (A) (IV) (III) (I) (II) (B) (III) (II) (I) (IV) (C) (IV) (I) (II) (III) (D) (IV) (I) (III) (II) Read the passage below and answer the questions that follow based on your understanding of the passage. The Human Relations approach assumed that the most satisfying organisation would be the most efficient. It suggested that the workers would not be happy in the cold, formal, rational organisation that satisfied only their economic needs. The Human Relations School did not believe that management would be able to establish an organisation that would keep the workers satisfied by simply allocating labour and authority in the most efficient way as determined by the intrinsic nature of the task. But, like Scientific Management, it did not view the problem of worker satisfaction and productivity as inherently unsolvable. True, management had to be enlightened and certain steps had to be taken, such as encouraging the development of social groups on the job and providing them with democratic participating, and communicative leadership, but once the real nature of the workers needs and their informal group life and organisations are understood, nothing prevents management from making the organisational life a happy one. Moreover, the Human Relations School taught that it is necessary to relate work and the organisational structure to the social needs of the employees, for in this way, by making the employee happy, the organisation would obtain their full cooperation and effort and thus increase its efficiency. Thus the way to make the organisation fully rational was to increase by deliberate efforts the happiness of the workers. There are many almost lyric pages in Human Relations writing which depict the worker as anxious not to miss a day at the factory or to come too late lest he miss spending some time with his friends, and even as anxcious not to be disappoint his foreman who is like a warm and understanding father to him. The work team itself is often referred to as a family. The Human Relations approach maintained that employees should have a feeling that the company s goal is worth their effort; they should feel themselves part of the company and take pride in their contribution to its goal. This means that the company s objectives must be such as to inspire confidence in the intentions of management and belief that each will get rewards and satisfactions by working for these objectives. Paper-II 20 D-1409 45. : (I) . . (II) (III) . . (IV) . . : (A) (IV) (III) (I) (II) (B) (III) (II) (I) (IV) (C) (IV) (I) (II) (III) (D) (IV) (I) (III) (II) , , , , , , , , , , , - - , , , , , , , , , : , , , , D-1409 21 Paper-II 46. Like Scientific Management, Human Relations School do not believe in (A) Efficiency with economy (B) Fulfilling the social needs of workers (C) Appeasement of Employees (D) None of the above 47. The Human Relations Approach suggests that (A) The workers would be happy in a formal organisation (B) The workers would be happy in a cold-rational organisation (C) The workers would be unhappy in a formal, cold organisation (D) None of the above 48. Development of Informal Social groups in an organisation is an invention of (A) Scientific Management School (B) Human Relations School (C) Structural Functional School (D) All the above 49. The Human Relations School depicts that (A) Work and organisational structure are two separate entities. (B) Social needs are subservient to the organisational needs. (C) Employees feel happy in taking leave from the work place (factory). (D) None of the above. 50. Who supported the concept that Employees should have a feeling to work as a family in the organisation ? (A) Classical Thinkers (B) Scientific Management Thinkers (C) Human Relations Thinkers (D) Systems Theory Scholars Paper-II 22 D-1409 46. , (A) (B) (C) (D) 47. (A) (B) - (C) , (D) 48. , (A) - (B) (C) - (D) 49. (A) (B) ( ) (C) ( ) (D) 50. ? (A) (B) (C) (D) D-1409 23 Paper-II Space for Rough Work Paper-II 24 D-1409

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