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Class 12 ISC Prelims 2018 : Business Studies
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Swagat Kumar Rath
North Maharashtra University (NMU), Jalgaon
B.Ed Commerce
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Anubhuti School Practice Test-II BUSINESS STUDIES (Maximum Mark-100) (Time Allowed-Three hours) Answers to this Paper must be written on the paper provided separately. You will not be allowed to write during the first 15 minutes. This time is to be spent in reading the question paper. The time given at the head of this Paper is the time allowed for writing the answers. Attempt all questions from Section A and any five questions from Section B. The intended marks for questions or parts of questions are given in brackets ( ). SECTION A (30 Marks) Attempt all questions from this Section Question No-1 a) What do you understand by DOWN SIZING? Mention any two causes of Down Sizing of Employee. (2) b) What is Right Sizing of Employee? Mention any two methods for Right Sizing of Employee from the Organization. (2) c) First Impression is Last Impression for the New Employee. Explain this term d) e) f) g) h) i) with appropriate Training Method. (2) How Leader is Different from Managers. (2) What is Panel and Group Interview? (2) Mention any four purpose of Performance appraisal. (2) What are the Types of Visitors handled by the receptionist? (2) Explain Tele-Note and Tele-Autograph. (2) How Reference and Complimentary Close are two essential part of Business Correspondence? Justify. j) Where the term is used Creditors Voluntary Winding Up? k) Mention any four causes for Complain letter. l) What is Note of Decent? m) Mention any four advantages for Centralized Mail Rooms. n) What is Summary table and Derivative table? o) Abbreviations G.A.T.T and L.F.A BUSINESS STUDIES-2017-18 PATTERN (2) (2) (2) (2) (2) (2) (2) 1
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