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NSW HSC 2007 : INFORMATION TECHNOLOGY

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2007 H I G H E R S C H O O L C E R T I F I C AT E E X A M I N AT I O N Information Technology Total marks 80 S ection I General Instructions Reading time 5 minutes Working time 2 hours Write using black or blue pen Board-approved calculators may be used Write your Centre Number and Student Number at the top of pages 9, 13 and 15 Pages 2 7 15 marks Attempt Questions 1 15 Allow about 15 minutes for this section S ection II Pages 9 16 35 marks Attempt Questions 16 19 Allow about 45 minutes for this section S ection III Pages 17 18 30 marks Attempt TWO questions from Questions 20 22 Allow about 1 hour for this section 379 Section I 15 marks Attempt Questions 1 15 Allow about 15 minutes for this section Use the multiple-choice answer sheet for Questions 1 15. 1 A printer has recently been purchased for your company. At what point should data relating to the printer be recorded in the company s inventory? (A) When the printer has been ordered (B) After the warranty period has expired (C) Immediately upon receipt of the printer (D) After unpacking and checking the contents 2 The following diagram displays the current location of the Sales.doc file on a computer. Newsletter 2007 July Sales.doc Which of the following represents the directory path for this file? (A) /July/2007/ Newsletter / Sales.doc (B) /Newsletter / 2007/July / Sales.doc (C) Sales.doc /July / 2007/ Newsletter (D) Sales.doc / Newsletter / 2007/July 2 3 An image on page one of a document is to be repeated on page three of the same document. Which of the following would enable this to happen? (A) Cut and paste (B) Copy and paste (C) Move the image (D) Format the image 4 The manager of a company sends an email with a text document attached. The formatting needs to be maintained. Which of the following would be the most appropriate file format to use? (A) RTF (B) PNG (C) JPG (D) TXT 5 What is the primary role of a file server? (A) To manage internet access (B) To manage the printing of files (C) To provide access to and storage of files (D) To allow users to log off a network 6 An advertising department has just purchased a replacement toner cartridge. What would the toner cartridge be classified as in the inventory? (A) Capital (B) Consumable (C) Hardware (D) Software 3 7 While installing a new workstation in the sales department, you notice a power point with exposed electrical wires. What is the first thing you should do in this situation? (A) Use another power point. (B) Repair the power point yourself. (C) Report the problem to your supervisor. (D) Provide warning signs in order to isolate the problem. 8 Which of the following details would normally be found on a facsimile (fax) cover sheet and not on other forms of communication? (A) To (B) Date (C) From (D) Number of pages in total 9 Which of the following interfaces is used to power a peripheral device? (A) SCSI (B) USB (C) Parallel (D) Infra-red 10 The company you work for requires you to install only specified features of a software package. Which of the following installation options would be most appropriate? (A) Custom (B) Full (C) Portable (D) Typical 4 11 One of the file attributes for a particular document is set to Read Only . Which of the following actions are you NOT able to perform on the document? (A) Read the file. (B) Copy and paste to another file. (C) Save changes to the current document. (D) Save the current document as a new file. 12 What is the software that runs a computer, including scheduling tasks, managing storage, and handling communication with peripherals? (A) Driver (B) Application suite (C) Operating system (D) Bluetooth technology 13 Which of the following lists contains only graphic file formats? (A) GIF, JPEG, DIF (B) PNG, GIF, JPEG (C) JPEG, TIFF, DIF (D) TIFF, DIF, PNG 5 14 The following spreadsheet contains sales figures. File Edit View Insert A 1 2 3 4 5 6 7 Format B Tools Table Window Help C D E Jan Feb Mar Apr Sydney 250 350 260 300 Brisbane 330 400 380 290 Perth 150 180 200 210 SALES FIGURES 2006 Which of the following charts best represents the range A3:E6? (A) (B) 400 400 Sydney 300 Sydney 300 Brisbane Brisbane Perth 200 100 0 Perth 200 100 Jan Feb Mar 0 Apr (C) Jan Feb Mar (D) 400 400 Sydney 300 Sydney 300 Brisbane Brisbane 200 100 Perth 200 100 0 Jan Feb Mar 0 Apr 6 1 2 3 4 15 The following document has been formatted according to a company s style guide. If you wish to see the south coast at its best then travel there during autumn. The countryside is a lush green and the displays from the deciduous trees make the short trip from Sydney well worthwhile. WHEN LESS Kiama IS SOMETIMES MORE 2 3 Kiama, approximately two and half hours from Sydney, is a quiet coastal town with some interesting landmarks. Famous for its Blowhole found at the end of the main street, Kiama also plays host to a more spectacular natural phenomenon, the Little Blowhole. In the extract, which of the following numbers identifies a Heading 2 style? (A) 1 (B) 2 (C) 1 3 (D) 4 7 4 BLANK PAGE 8 Board of Studies NSW 2007 2 007 HIGHER SCHOOL CERTIFIC ATE EXAMINATION Information Technology Centre Number Section II 35 marks Attempt Questions 16 19 Allow about 45 minutes for this section Student Number Answer the questions in the spaces provided. Marks Question 16 (10 marks) (a) Define the following: (i) occupational health and safety 1 ................................................................................................................... ................................................................................................................... (ii) hazard 1 ................................................................................................................... ................................................................................................................... (iii) ergonomics 1 ................................................................................................................... ................................................................................................................... (b) Explain ONE measure that could be adopted to minimise occupational over-use syndrome, otherwise known as repetitive strain injury (RSI). ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... Question 16 continues on page 10 380 9 3 Marks Question 16 (continued) (c) You are required to set up a room for a seminar. The diagram shows the layout of the room. Room Layout Screen Double power outlet Door The seminar requires: 1 data projector 1 PC for the data projector 4 PCs for participants use during the seminar 20 chairs. Analyse TWO potential hazards in the layout of this room. ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... End of Question 16 10 4 Marks Question 17 (9 marks) The following spreadsheet template is used by Abstract Data Pty Ltd as an invoice to calculate a customer s bill. File Edit D4 View Insert Format Table Window Help = $B$11*C4 A B 1 Abstract Data Pty Ltd 2 Item 3 Item No 4 5 6 7 8 9 10 10% 11 GST (a) Tools C Cost D E GST Sub-Total = $B$11*C4 From the spreadsheet, identify an example of each of the following: (i) ..................................................................................................... 1 (ii) data ..................................................................................................... 1 (iii) (b) label formula ..................................................................................................... 1 The formula in cell D4 is copied and then pasted into cell D10. 2 What formula will be applied in cell D10? ............................................................................................................................... (c) Identify and assess TWO reasons why Abstract Data Pty Ltd uses a template. ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... 11 4 BLANK PAGE 12 Board of Studies NSW 2007 2 007 HIGHER SCHOOL CERTIFIC ATE EXAMINATION Information Technology Centre Number Section II (continued) Student Number Marks Question 18 (8 marks) Your company has recently purchased a printer/scanner multi-function device. You have been given the task of unpacking and installing this device. (a) Identify THREE items of information that may be provided with the device relating to installation. 3 ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... (b) Having inspected the device you discover a sticky residue on the glass plate. 2 Recommend ONE appropriate source of information you could refer to in order to deal with this problem. ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... (c) The device and the computer have both parallel and USB interfaces available. Identify the most appropriate interface to use and provide TWO justifications for your answer. ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... 381 13 3 BLANK PAGE 14 Board of Studies NSW 2007 2 007 HIGHER SCHOOL CERTIFIC ATE EXAMINATION Information Technology Centre Number Section II (continued) Student Number Question 19 (8 marks) Please turn over 382 15 Marks Question 19 (8 marks) This email was sent by the manager of Abstract Data s IT Department. New Reply Reply All Forward Send & Receive To: JWatson@Abstract.com.au From: HZU@Abstract.com.au cc: MNassira@Abstract.com.au, VNguyen@Abstract.com.au Subject: Workstation Audit Attachments: workstation.doc As part of our annual review please carry out a workstation audit, completing the attached form. In order to complete this audit you will need to provide the hardware specifications of the computer. (a) How many recipients received this email? 1 ............................................................................................................................... (b) Explain a benefit of using an attachment in an email. 2 ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... (c) Identify THREE hardware specification details that could be included in the audit referred to in the email. 3 ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... (d) Describe a benefit to the company of identifying hardware specification information. ............................................................................................................................... ............................................................................................................................... ............................................................................................................................... 16 Board of Studies NSW 2007 2 2 007 HIGHER SCHOOL CERTIFIC ATE EXAMINATION Information Technology Section III 30 marks Attempt TWO questions from Questions 20 22 Allow about 1 hour for this section Answer each question in a SEPARATE writing booklet. Extra writing booklets are available. In your answers you will be assessed on how well you: demonstrate relevant knowledge and understanding communicate ideas and information, using precise industry terminology and appropriate workplace examples organise information in a well-reasoned and cohesive response solve proposed issues or problems Question 20 (15 marks) You work in the IT support section of an organisation. Your manager is concerned about the large number of support requests related to simple technical problems at the user workstation level. Write a memo to all staff identifying possible problems and describing procedures to minimise support requests related to the following areas: accessing the organisation s network workstation ergonomics file storage (media, location) basic peripheral device maintenance. Please turn over 383 17 In your answers you will be assessed on how well you: demonstrate relevant knowledge and understanding communicate ideas and information, using precise industry terminology and appropriate workplace examples organise information in a well-reasoned and cohesive response solve proposed issues or problems Question 21 (15 marks) Able Communications is in the process of upgrading the software on its networked workstations. Some of these workstations contain earlier versions of the software and the company wishes to standardise the latest version across all workstations. Write a report to management analysing the process of upgrading software with reference to the following: system requirements software versions and compatibility licence conditions system integrity. Question 22 (15 marks) Your supervisor has asked you to deliver a training course to office staff on database packages. Write a report to the supervisor that defines and evaluates the following database application functions to be covered in the course. Forms Queries Reports Relationships. End of paper 18 Board of Studies NSW 2007

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Additional Info : New South Wales Higher School Certificate Information Technology 2007
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