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ISC Class XII Board Exam 2019 : Commerce

3 pages, 35 questions, 0 questions with responses, 0 total responses,    0    0
ISC 12th
Indian School Certificate Examination (ISC), New Delhi
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COMMERCE (Maximum Marks: 80) (Time allowed: Three hours) (Candidates are allowed additional 15 minutes for only reading the paper. They must NOT start writing during this time.) --------------------------------------------------------------------------------------------------------------------Answer Question 1 from Part I and any five questions from Part II. The intended marks for questions or parts of questions are given in brackets [ ]. --------------------------------------------------------------------------------------------------------------------PART I (20 Marks) Answer all questions. [10 2] Question 1 Answer briefly each of the questions (i) to (x). (i) What is meant by the term Business Environment? (ii) State any four short-term sources of finance for a Joint Stock Company. (iii) Mention any two advantages of e-Banking to the customers. (iv) Differentiate between Fixed Capital and Working Capital. (v) Management is universal . Comment. (vi) State any two points of difference between recruitment and selection. (vii) Explain feedback as a part of the process of communication. (viii) Mention any two facilitating functions of marketing. (ix) Name two types of markets on the basis of nature of transactions. (x) Mr. Kappa has recently purchased a refrigerator from TUTU Enterprises, paying 30,000. After using it for a day or two, he found mechanical defects in the refrigerator. Immediately, he informed the dealer about the defect but there was no response from the dealer. Mr. Kappa decided to lodge a complaint against TUTU Enterprises. (a) Which court should Mr. Kappa approach to file a complaint? (b) State any one relief the concerned court may order in favour of Mr. Kappa. --------------------------------------------------------------------------------------------------------------------This Paper consists of 3 printed pages and 1 blank page. 1219-857 Turn over Copyright reserved.

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