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GCE JUN 2008 : A2, 9 Providing Services

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Centre Number 71 Candidate Number ADVANCED General Certificate of Education 2008 Health and Social Care assessing Unit 9: Providing Services A6H31 Assessment Unit A2 9 [A6H31] FRIDAY 6 JUNE, AFTERNOON TIME 2 hours. INSTRUCTIONS TO CANDIDATES Write your Centre Number and Candidate Number in the spaces provided at the top of this page. Write your answers in the spaces provided in this question paper. Answer all three questions. INFORMATION FOR CANDIDATES The total mark for this paper is 100. Quality of written communication will be assessed in all questions. Figures in brackets printed down the right-hand side of pages indicate the marks awarded to each question or part question. For Examiner s use only Question Number 1 2 3 Total Marks A6H31S8 3705 Marks TASK Carry out an investigation of local service provision in relation to older people. Your investigation should address the following: A6H31S8 The ways that a voluntary organisation like Age Concern may be funded. Examples of how each of the different sectors in the mixed economy of care could contribute to supporting older people. The strengths and weaknesses of voluntary organisations providing services for older people. The strengths and weaknesses of the mixed economy of care approach to providing services for older people. Barriers that may prevent older people accessing services and how they may be broken down. The roles of the following professionals in providing care for older people district nurse, occupational therapist, physiotherapist. The value of inter-agency co-operation in providing packages of care for older people. Responsibilities outlined in the nurses code of practice. The ways each of the following policies contributes to the provision of quality care for older people in residential settings equal opportunities policy, whistle blowing policy, confidentiality policy and staff training policy. Examples of rights that might be included in a care home s Residents Charter . How the Health and Safety at Work Act 1974 and the Care Standards Act 2000 have contributed to quality assurance in care homes for older people. The ways quality of service can be measured in residential care homes for older people. 3705 2 1 Mrs Armour, aged 82, is ready to be discharged from hospital following surgery for a broken hip caused by a fall. She lives alone and has always been fit and active but realises she is going to need support when she returns home. Mrs Armour has been told that a social worker will help to set up a package of care . Examiner Only Marks Remark (a) Complete the table below to explain one way each of the three sectors of the mixed economy of care could contribute to supporting Mrs Armour. Sector Explanation Voluntary [2] Private [2] Informal [2] A6H31S8 3705 3 [Turn over (b) Explain two different ways each of the following health and social care practitioners could support Mrs Armour after her operation. A district nurse 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] An occupational therapist (OT) 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] A physiotherapist 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] A6H31S8 3705 Examiner Only Marks Remark Examiner Only 2. _______________________________________________________ Marks Remark _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (c) Explain three benefits of inter-agency co-operation in providing packages of care for older people like Mrs. Armour. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 3. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] A6H31S8 3705 [Turn over (d) Evaluate the mixed economy of care approach to providing services for older people. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ A6H31S8 3705 6 Examiner Only Marks Remark Examiner Only _________________________________________________________ Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ A6H31S8 3705 7 [Turn over Examiner Only _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _____________________________________________________ [12] A6H31S8 3705 8 Marks Remark 2 (a) Residential care homes for older people often demonstrate their commitment to achieving a high quality of service by providing their clients with a Residents Charter which outlines residents rights. Write down three examples of rights that might be included. Examiner Only Marks Remark 1. _______________________________________________________ ______________________________________________________ [1] 2. _______________________________________________________ ______________________________________________________ [1] 3. _______________________________________________________ ______________________________________________________ [1] (b) The nurses code of practice contributes to the provision of quality care by setting out the standards of conduct required of all nurses. Explain two ways nurses in residential settings adhere to their code of practice. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] A6H31S8 3705 [Turn over (c) Explain two ways each of the following pieces of legislation has contributed to quality assurance in care homes for older people. The Care Standards Act 2000 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] The Health and Safety at Work Act 1974 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] A6H31S8 3705 10 Examiner Only Marks Remark (d) Discuss two ways quality of service can be measured in residential care homes for older people. Examiner Only Marks Remark 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [3] 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [3] A6H31S8 3705 11 [Turn over (e) Discuss the different ways each of the following policies contributes to the provision of quality care for older people in residential settings. Equal opportunities policy _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [3] Whistle blowing policy _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [3] A6H31S8 3705 12 Examiner Only Marks Remark Confidentiality policy Examiner Only Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [3] Staff training policy _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [3] A6H31S8 3705 13 [Turn over 3 Age Concern is one example of a voluntary organisation that works to improve the quality of life of the UK s older people. (a) Explain two ways that a voluntary organisation like Age Concern may be funded. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (b) Evaluate the role of voluntary organisations in providing services for older people. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ A6H31S8 3705 1 Examiner Only Marks Remark Examiner Only _________________________________________________________ Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ A6H31S8 3705 1 [Turn over Examiner Only _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _____________________________________________________ [12] (c) Age Concern is aware that, even if there were adequate health and social care services for older people, there are many barriers that can prevent older people accessing services. Discuss these barriers to access and how they may be broken down. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ A6H31S8 3705 16 Marks Remark Examiner Only _________________________________________________________ Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ A6H31S8 3705 17 [Turn over Examiner Only _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _____________________________________________________ [15] A6H31S8 3705 18 Marks Remark THIS IS THE END OF THE QUESTION PAPER A6H31S8 3705 1 Permission to reproduce all copyright material has been applied for. In some cases, efforts to contact copyright holders may have been unsuccessful and CCEA will be happy to rectify any omissions of acknowledgement in future if notified. SP (NF) T61602/3

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Additional Info : Gce Health and Social Care June 2008 Assessment Unit A2 9 Unit 9: Providing Services
Tags : General Certificate of Education, A Level and AS Level, uk, council for the curriculum examinations and assessment, gce exam papers, gce a level and as level exam papers , gce past questions and answer, gce past question papers, ccea gce past papers, gce ccea past papers

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