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GCE MAY 2009 : A2 2 Uses of Information Systems

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ADVANCED General Certificate of Education 2009 Information and Communication Technology assessing Module 5: Uses of Information Systems A2W21 Assessment Unit A2 2 [A2W21] FRIDAY 15 MAY, MORNING TIME 1 hour 30 minutes. INSTRUCTIONS TO CANDIDATES Write your Centre Number and Candidate Number on the Answer Booklet provided. Answer all seven questions. INFORMATION FOR CANDIDATES The total mark for this paper is 90, including a maximum of 4 marks for quality of written communication. Figures in brackets printed down the right-hand side of pages indicate the marks awarded to each question or part question. 4527 Answer all seven questions. 1 A company uses a data processing system to process sales. The company develops a Management Information System (MIS). (a) Explain the difference between a data processing system and a Management Information System. [4] (b) Describe two limitations of using a Management Information System. [4] The company wishes to develop an expert system. (c) Describe the main features of an expert system. 2 [4] (a) Describe how each of the following could be used for training the users of a new information system. (i) On-line instruction. [3] (ii) A training video. [3] (b) Describe how each of the following could help a user deal with a particular problem. (i) A helpdesk. (ii) A user group. 3 [3] [3] The manager of a bookshop uses a spreadsheet for monthly sales figures. (a) Identify four features of a spreadsheet which make it suitable for this purpose. [4] (b) Describe how the spreadsheet could be used to compare monthly sales figures over a number of years. [4] (c) Describe how presentation software could be used to show the sales figures to the Board of Directors. [4] 4527 2 [Turn over 4 A supermarket chain uses a decision support system to plan home deliveries. The decision support system uses internal and external sources of information. (a) Identify and justify two internal sources of information that could be used. [4] (b) Identify and justify two external sources of information that could be used. [4] (c) Describe how this system might assist decision making at each of the following levels within the supermarket. (i) Strategic. (ii) Tactical. (iii) Operational. 5 [6] Colleges must comply with laws relating to ICT. (a) Describe the main features of Data Protection Legislation. [5] (b) Describe the main features of the Computer Misuse Act. [5] Two colleges form a partnership in order to save costs. (c) Describe the main implications of the Copyright, Designs and Patents Act for the partnership. 6 [4] A new company is formed from a number of smaller companies, each with its own information system. The new company decides an information system strategy is required. (a) Describe the main features of an information system strategy. (b) Describe the main impact the strategy should have on the new company. 4527 [5] [5] 3 [Turn over 7 Car manufacturers are making increasing use of robots. By referring to this use of ICT, describe the main impact on each of the following. (a) Employees working on assembly lines. [4] (b) Managers responsible for quality control. [4] (c) Customers. [4] 936-033-1 [Turn over

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Additional Info : Gce ICT May 2009 Assessment Unit A2 2, Module 5: Uses of Information Systems
Tags : General Certificate of Education, A Level and AS Level, uk, council for the curriculum examinations and assessment, gce exam papers, gce a level and as level exam papers , gce past questions and answer, gce past question papers, ccea gce past papers, gce ccea past papers

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