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UK GCSE 2009 : Higher Tier, Business Studies Paper 2

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Centre Number 71 Candidate Number General Certificate of Secondary Education 2009 Paper 2 Higher Tier G1204 Business Studies [G1204] FRIDAY 29 MAY, MORNING TIME 2 hours. INSTRUCTIONS TO CANDIDATES Write your Centre Number and Candidate Number in the spaces provided at the top of this page. Write your answers in the spaces provided in this question paper. There should be enough space for your answers. If you do require more space, you may complete your answers on the extra lined pages at the back of this booklet. Answer all four questions. INFORMATION FOR CANDIDATES The total mark for this paper is 105, including a maximum of 5 marks for quality of written communication. Figures in brackets printed down the right-hand side of pages indicate the marks awarded to each question or part question. For Examiner s use only Question Number Marks 1 2 3 4 QWC Total Marks 4655 170282_G1204_Business_Paper_2_hi1 1 1/12/08 15:29:46 1 Tom Pentland hopes to open a new restaurant called The Penthouse in Enniskillen next year. It will be a small-to-medium sized enterprise (SME). Examiner Only Marks Remark (a) Tom is very aware of the importance of keeping staff highly motivated. List two reasons why this is important. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (b) Name one financial and one non-financial method of motivation which you would recommend for The Penthouse. _________________________________________________________ ______________________________________________________ [2] (c) Define a small-to-medium sized enterprise (SME) and comment on its importance in Northern Ireland. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4655 170282_G1204_Business_Paper_2_hi2 2 2 1/12/08 15:29:46 (d) Tom is writing a Business Plan for his new restaurant. Give details of two reasons why a Business Plan is necessary. Examiner Only Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] (e) One essential element of a Business Plan is the Financial Plan. Give details of information required in the Financial Plan. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4655 170282_G1204_Business_Paper_2_hi3 3 [Turn over 1/12/08 15:29:47 (f) Advise Tom whether primary market research or secondary market research is more appropriate for his circumstances. State one advantage of each method for a restaurant. Examiner Only Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [5] (g) Describe two cultural issues which the staff in The Penthouse must consider when dealing with their customers. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4655 170282_G1204_Business_Paper_2_hi4 4 4 1/12/08 15:29:47 2 Hy-tec plc manufactures computer hardware and software in Bangor. Most of the products are marketed abroad. Examiner Only Marks Remark (a) Give details of two benefits to Hy-tec plc of marketing abroad. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] (b) The global market has implications for the economy of Northern Ireland. Explain two of these implications. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4655 170282_G1204_Business_Paper_2_hi5 5 [Turn over 1/12/08 15:29:48 (c) Hy-tec plc is anxious to extend the Product Life Cycle of one of its hardware products. Suggest two strategies which would be suitable for this type of product. Examiner Only Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] (d) Name two Acts or Orders which act as legal constraints on production in Hy-tec plc. _________________________________________________________ ______________________________________________________ [2] (e) Name the type of business organisation in Hy-tec plc and describe how that type of organisation raises its capital. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [3] 4655 170282_G1204_Business_Paper_2_hi6 6 1/12/08 15:29:48 (f) Some of the employees in Hy-tec plc are in dispute with their employers, and have called on a Trade Union to help. Give details of two roles of a Trade Union in this situation. Examiner Only Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] (g) If the dispute is not settled, it will finally reach the stage of arbitration. What do you understand by arbitration ? _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4655 170282_G1204_Business_Paper_2_hi7 7 7 [Turn over 1/12/08 15:29:48 Crafty Things is a business which is based in Lurgan and specialises in making hand-crafted decorative items from wood and wrought iron, usually as special orders. Examiner Only Marks Remark (a) Crafty Things operates in the secondary sector of production. Name the other two sectors and describe how each of these other two sectors contributes to Crafty Things. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [6] (b) Describe the present trend in Northern Ireland in the scale of production. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 4655 170282_G1204_Business_Paper_2_hi8 8 1/12/08 15:29:49 (c) Crafty Things works on the Just-in-Time method of production. Describe this method. Examiner Only Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (d) State one main reason why flow production would not be suitable for this company. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (e) Crafty Things is also hoping to introduce specialisation (division of labour). Recommend one way in which specialisation (division of labour) could be applied to this business and explain one advantage and one disadvantage it may have for Crafty Things. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [6] 4655 170282_G1204_Business_Paper_2_hi9 9 9 [Turn over 1/12/08 15:29:49 (f) Name the legislation which ensures that the work environment is safe. Examiner Only Marks Remark ______________________________________________________ [1] (g) Give details of three responsibilities which employees have in order to ensure that the work environment is safe. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [6] 4655 170282_G1204_Business_Paper_2_hi10 10 10 1/12/08 15:29:49 4 Catriona is a sole trader and owns Fashion Feet which is a shoe shop in Coalisland. She has used only internal sources of finance so far. Examiner Only Marks Remark (a) Name four internal sources of finance suitable for Fashion Feet. 1. _______________________________________________________ 2. _______________________________________________________ 3. _______________________________________________________ 4. ____________________________________________________ [4] (b) Catriona s wholesalers have offered to allow her to purchase her stock using trade credit. State one advantage which this would have for Catriona. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 4655 170282_G1204_Business_Paper_2_hi11 11 11 [Turn over 1/12/08 15:29:50 The following figures were extracted from the accounts of Fashion Feet for the year ended 31 December 2008: Sales Cost of Goods Sold Net Profit Opening Stock Closing Stock Fixed Costs Selling Price per unit Variable Cost per unit Examiner Only Marks Remark 37,500 18,000 7,500 11,750 6,250 4,500 50 5 (c) Using the space below, calculate the Net Profit Percentage for Fashion Feet for the year. [3] (d) Using the space below, calculate the Stock Turnover Rate for Fashion Feet. [3] (e) Comment on the result of your Stock Turnover calculation, giving details of the information it gives you about Catriona s business. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 4655 170282_G1204_Business_Paper_2_hi12 12 12 1/12/08 15:29:50 Examiner Only _________________________________________________________ Marks Remark _________________________________________________________ ______________________________________________________ [4] (f) In the space below calculate the break-even point for Fashion Feet by formula using the figures given. [3] (g) Explain the meaning and significance for Fashion Feet of the break-even point. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [6] Quality of written communication 4655 170282_G1204_Business_Paper_2_hi13 13 1 [Turn over 1/12/08 15:29:50 Extra page if required Examiner Only Marks Remark ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 4655 170282_G1204_Business_Paper_2_hi14 14 14 1/12/08 15:29:50 Extra page if required Examiner Only Marks Remark ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ THIS IS THE END OF THE QUESTION PAPER 4655 170282_G1204_Business_Paper_2_hi15 15 1 1/12/08 15:29:51 T70237/5 170282_G1204_Business_Paper_2_hi16 16 1/12/08 15:29:51

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