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UK GCSE 2009 : Foundation Tier, Business Studies Paper 2

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Centre Number 71 Candidate Number General Certificate of Secondary Education 2009 Paper 2 Foundation Tier G1202 Business Studies [G1202] FRIDAY 29 MAY, MORNING TIME 2 hours. INSTRUCTIONS TO CANDIDATES Write your Centre Number and Candidate Number in the spaces provided at the top of this page. Write your answers in the spaces provided in this question paper. There should be enough space for your answers. If you do require more space, you may complete your answers on the extra lined pages at the back of this booklet. Answer all four questions. INFORMATION FOR CANDIDATES The total mark for this paper is 105, including a maximum of 5 marks for quality of written communication. Figures in brackets printed down the right-hand side of pages indicate the marks awarded to each question or part question. For Examiner s use only Question Number 1 2 3 4 QWC Total Marks 4654 Marks 1 The Penthouse is a restaurant in Enniskillen. Multi-skilling and home-working are important in The Penthouse. For example, some local people supply home-baked items for use in the restaurant. (a) Explain the term multi-skilling . _________________________________________________________ _________________________________________________________ _________________________________________________________ _______________________________________________________ [2] (b) Describe how multi-skilling would be helpful in a restaurant. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (c) Give details of one benefit of home-working for The Penthouse. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 4654 2 Examiner Only Marks Remark (d) The waitresses in The Penthouse receive extra money as tips from customers. Tick the box which shows the name given to this extra income. Tick only one box. Examiner Only Marks Remark Commission Bonus Fringe Benefits [1] (e) The Penthouse has introduced an appraisal system. Identify three methods of appraisal. 1. _______________________________________________________ 2. _______________________________________________________ 3. ____________________________________________________ [3] (f) State two benefits which appraisal has for employers. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4654 3 [Turn over (g) A new chef is being selected for The Penthouse. Recommend one suitable method of selection for a chef and explain why that method is suitable. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [3] (h) Both employees and employers have responsibilities in the selection process. Explain two of these responsibilities. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4654 4 Examiner Only Marks Remark (i) All new staff in The Penthouse are fully trained. Discuss the importance of training from the owner s point of view. Examiner Only Marks Remark _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4654 5 [Turn over 2 Hy-tec plc manufactures computer hardware and software in Bangor. Some of the products are marketed abroad and some are sold in Northern Ireland through a franchise. (a) What is the term given to a person who buys a franchise? ______________________________________________________ [1] (b) What is the term given to a person who sells a franchise? ______________________________________________________ [1] (c) Explain two advantages of a franchise from Hy-tec plc s point of view. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4654 6 Examiner Only Marks Remark (d) Explain two drawbacks for Hy-tec plc of marketing abroad. Examiner Only Marks Remark 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] (e) Some of the employees in Hy-tec plc are in dispute with their employers, and have called in a Trade Union to help. Describe two roles of a Trade Union in this situation. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4654 7 [Turn over (f) Some of the staff problems in Hy-tec plc may be caused by the lack of job satisfaction. Explain two ways in which this firm could improve employees job satisfaction. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] (g) Hy-tec plc aims to grow and expand. Name three internal (organic) methods of growth the business might use. 1. _______________________________________________________ 2. _______________________________________________________ 3. ____________________________________________________ [3] (h) What do you think is the main disadvantage of internal (organic) growth for a business such as Hy-tec plc? Advise Hy-tec plc of another way to achieve growth and give details of that method. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4654 8 Examiner Only Marks Remark 3 Crafty Things is a business which is based in Lurgan and manufactures decorative items from wood and wrought iron, usually as special orders. Examiner Only Marks Remark (a) One of the following statements is true. Select and tick one box beside the true statement. Crafty Things is in primary production Crafty Things is in secondary production Crafty Things is in tertiary production [1] (b) Briefly describe one changing trend in Northern Ireland across the types of production. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (c) Crafty Things operates the Just-in-Time method of production. Describe this method. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 4654 9 [Turn over (d) Give details of two advantages of Just-in-Time production for this business. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] (e) Crafty Things is hoping to introduce specialisation (division of labour). Recommend one way in which specialisation (division of labour) could be applied to this business. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 4654 10 Examiner Only Marks Remark (f) Explain one advantage and one disadvantage which specialisation (division of labour) may have for Crafty Things. Examiner Only Marks Remark Advantage _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] Disadvantage _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (g) What is meant by economies of scale ? _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (h) Explain one example of how Crafty Things might benefit from economies of scale. _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] 4654 11 [Turn over (i) Health and Safety are important issues in Crafty Things. Give details of three responsibilities which employees have for Health and Safety in the workplace. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 3. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [6] 4654 12 Examiner Only Marks Remark 4 Catriona is a sole trader who owns Fashion Feet a shoe shop in Coalisland. She has used her own savings as capital with some loans from her family. Examiner Only Marks Remark (a) Explain one advantage and one disadvantage for Catriona of using her own savings as capital. Advantage _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] Disadvantage _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] (b) Name, and give details of, one other suitable source of internal capital for Catriona. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [3] 4654 13 [Turn over (c) Give details of two main purposes of a Cash Flow Forecast which would apply to Fashion Feet. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] (d) Advise Catriona where she might get help to prepare the Cash Flow Forecast. ______________________________________________________ [1] (e) Describe two consequences for Fashion Feet if Catriona s Cash Flow Forecast were incorrect. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] 4654 14 Examiner Only Marks Remark The following figures were extracted from the accounts of Fashion Feet for the year ended 31 December 2008: Sales Net Profit Examiner Only Marks Remark 37,500 7,500 (f) Using the space below, calculate the Net Profit Percentage for Fashion Feet for the year. [3] (g) Give details of two ways in which Catriona might improve her profit. 1. _______________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. _______________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [4] (h) Catriona has calculated her Current Working Capital Ratio. What information would this calculation give her? _________________________________________________________ _________________________________________________________ _________________________________________________________ ______________________________________________________ [2] Quality of written communication 4654 15 [Turn over Extra page if required ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 4654 16 Examiner Only Marks Remark Extra page if required ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 4654 17 Examiner Only Marks Remark THIS IS THE END OF THE QUESTION PAPER 4654 18 T70250/3

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