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CBSE Class XII 2011 : BUSINESS STUDIES

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R1:lfti:ff 66/1 --- "tTI1'2r .. 3 1 0 0 1 00 ~ ~ ~ ~ ~ f cfcf\uT " q:jT m -~ I ~ I f (ifJj ~ ~ ' q)T m ~ , I ~ I ~ - q"{ ~ -~ ~ ~ ::.~ ~ ~ ~ J ~ 7 ~ p eriod. a nswer a ny w rite n ot w ill a nd o nly p aper q uestion t he r ead t he a ~m., 1 0.30 t o a .m. 1 0.15 F rom a .m. 1 0.15 a t d istributed q uestion T he p aper. q uestion t his r ead t o a llotted b een h as i t. b efore q uestion t he o f N umber S erial t he d own w rite P lease q uestions. 3 0 c ontains p aper q uestion t his t hat c heck P lease c andidate. t he b y a nswer-book t he o f p age t itle t he o n written b e s hould p aper q uestion t he o f s ide h and r ight t he o n g iven n umber C ode p ages. p rinted 7 c ontains p aper q uestion t his t hat c heck P lease l:R"~~1 W a-m!ff(f5)s m1 3'(R-1]Ra""d)T ~ '()) 1 . . a M arks.. m -~ ~ ~ ~ ~ ~ ~ t his d uring s cript t ime attempting a nswer-book. t he o f p age t itle t he I I I I I I I I Candidates fq; 3 ~ M I " (fq)" ~ 1 0.30 m 3 0 ~ ~ m -~ ~ ~ b e m inutes 1 5 I ~ " ;r@ ~ ~ i f ~ ~ ~ ~ m 2T ~ w ill w ill paper I 3 " q:jT ~ ~ m -~ ~ ~ ~ a nswer students I ~ ~ f i:RG 1 5 ~ ~ ' q)T " qj""{ t he on ~ . ~ I ~ - ~-1J~ q"{ 1 0.15 ~ ~ ~ ~ ~ ~ ~ . I r~~~ ct-Il~'t1I~(f) BUSINESS I ~ ~ " qj""{ i f m -~ . I ~ m ~ ~ ~ . I aximum h ours 3 m ~ . I F ~ -~ ~ . . ~ 10.15 . . ~ ~ . No. 1Ui a . Roll llowed.. Time 6 6/1 N o. C ode I S OS S eries I -a;)s ;j. must write the Code on -~ STUDIES' P.T.D. ~.~ ~ ~ >tm'-lI~<1 66/1 -~:===::::::===::::=:::=::=::::::~~;;;; '~lo'tl~ctI 2 1.111111.. ~ I 1 S tate developed I I f ff n q;- ~ Iqctll~<1 w ords. 2 00 a bout b e m ay - by T I f ff c 1; f ff m arks 6 50 aylor. of Management' in W I f ff ~ c 1; ~ : it may be from . w orking? an organisation F ~ ~ h e w as c 1; 0 ~ sentence. . b y ~ ~ m plans I ~ I ~ 1 5 c arrying - 5 marks ~ " ~~ qjT ~ i t q ~ ~ q uestions t o A nswers (iv) 3 marks I s uggested I the " from q:jRUT 'Principles ;7firl!: 7 5 - 5 0 3 "f'R: c 1; : ~ of a question ~ a s l evel. C "'17rJ1"1T 3 "f'R: 3 "f'R: c 1; m q r<it 3 iq; 1 (i) Answers to questions carrying 4 3 ~ ~ 2 00 C "'17rJ1"1T c 1; m m q r<it 3 irif 3 (ii) (iii) carrying ~ " qjT f fl f it m :2T - m :2T 3 "f'R: c 1; q r<it 3 irif 5 - 4 i ) i i ( Answers 1?f ~ of ~ ~ m anagement o f implementing " ~ ~ a t'is l evel has retired qjT ~ objectives ~ why it , I ~ ~ 3 3"t1~C::1~1 :r;=<;r ~ T~ S 177T m q r<it 3 irif 6 (iv) all parts ' ~ ~ ~ ? :rift c 1; m ~ (v) (ii) to questions ~ reason R ~1~II~ctI evolution' social ~ p erformed w for ~ anyone hich A t Your grandfather ' two ~ ~~ - f unction responsible q~"fq"tIUf W TO;r ~ management. Attempt Mental o m ~ ~ m ore one one f G T ~ any ~ State ~ R~IIC::<1 ' ~~I..q~o't m ~ ~ t'illtl-<l (v) eaning ~ . List ~ ~ 2. t '~ 1. he G 3. ive 4. ~ ?~ t o w ord o ne f rom b e m ay m ark 1 c arrying q uestions t o A nswers (i) General Instructions: ' 75 words. may be about 150 words. together. which he is the Management. are important. top ~~ ~ ~ ~ 1 1 1 ~ " ~ .'C-""3~ - ~ - -- - - t o f 1 ~ I " ~ ~ here? ~ ~ ~ ~ - qj) 1 :fjtf irm ~ he e nables E nvironment B ~ ~ ~ ~ ~ i What is meant by 'opportunities' " 'qR ~ 1 ~ - Q1"ffi ~ 1~I(1d ~ ' ~ ~ ~ ' - qldlq~ul 1 o f f unction e xecutive a n i s d irection h ow s entence o ne i n E xplain 7. ~~~~~I ~lq~II~~ ~ Business Environment includes both 'specific and general forces'. List any four general forces. q 6. t '~' qldlq~ul ~ opportunities." "~lq~II~~ ? identify usiness o f u nderstanding " The 5. 1 ~ ~ ~('1ldl ~ ~ ~ I~~I~ ~ " q:jT ~ ~ f qj ~ ~~I~~ - q 1 ~ ~ Management. Explain 'Increasing ? ~ competition' impact of Government policy Financial Management. 1 - ~~~I~~ q ~ - q"{ m - 3 I ~ a better 3 than internal 3 ~ I " ~ ~ ~ of this statement. I 3 -- ~ 3 =1~~ ~ W - qj) W ~ ~ "'ffffi ~ "ffi";f'qjRUT ~ :RTI~ - q ' are considered sources." Give any three reasons in support ..11111111.1- as I ~/\UT;ftfu' ~ ' sources of recruitment "q:j~ ~ ~'lf;f -q ~ customers' and Industry. ~q~l~ qj) ~ ' on Busin~ss ~ m ~ changes demanding ~ 'More 'Objective' and 'Strategy' as types of plans. ~' - q ~ ~ ' 31f'~ ~ ~ ~ and ~ "External between ~ ~ ~3fI 12. Differentiate ~ ~ ' ~ - q - q~ - q ;ftffi '5Irn~lrldl _h.:, 1 ~~~~~-q"{ ~ ~" ' ~-~' 11. - as I Define ~~-qj)~~ 10. 13. 1 ? ~ " ;ff;r ~ R"lP;ruT R~~UI~~~~~~ " is looking back" ? ~~ What should be the 'focus point' for a manager while controlling, controlling at each and every step is not possible? f 9. qj Why is it said that "controlling ~~~~~ 8. P.T.D. ~~~~~ ~ f a irm. State any four o f l ight t he I for the 4 ~~ ~~ ~ t t ~ ~ ~ ' of organising. qjT 3 tift ~ parts n p urposes." o r ~ ~ of importance I ~ ~ ' qjT ' CfiT\UTt ~ ~ , ' I p urpose ~ f ~~ ~3Tr ~ ~ ~? a nd p I o f ~ m ethods C X-II~I t wo ~ - q;~ a ny ~ \ " ~ E xplain Primary 4 Market. ~1'i1~ ~~ ~ ~ ~~ ~~ ~ I market plays an important in lanning b etween r ~ M arket'? ~ qffi ~ ~ ' the ~ ~ *i~~I~~ resources in 4 statement. Primary ~ b y ~ ~ 20. "Financial the issues ');!I"i.jr~q:j ' ~ elationship r eciprocal a nd c lose a i s ' meant ~ i s points i ~ ~ ~~ -q;~ of specialised I new fqf~ ~ ~ c ommon s ome o f " '.:JT ~ * i1~1.-<-I "M " floating of Management." adjustment' any four Explain "R~ W hat q>r;f l :t~~1iUT ~ ' qjT ~ , ' R~ accomplishment ~ controlling." 19. explain ~ There 18. I function is the harmonious ~ I" *i~~ICtI'\. 3 4 statement ~~~Idl CX-II~I CX-II~I~ is an important "Organisation this i ~~ 16. "Planning reasons. 17. n m arketing o f "ffi-;r~3Tr ~ ~ r t he E xplain 15. ~ ~~ ole ~ ~ 3 I 14. Explain any three qualities of a good leader. an economy by role in the allocation of scarce performing many important functions." Explain any four such functions. agree with this statement? Give any five reasons in support I y D ~ CX-II~I o l egal o ~ p ~ ~ 1:1~1iUT -q>r;f rofession." ~ 1". ~ ~ ~ ou ~ ~1-1~I'J1-1 ~~ r ~ ~~ m ~ l ~ a i s " Management 21. 1-1~lr~d "qj\ 1:1~~1iUT ~ edical 31~ ~ ike ~ p "~ rofession , 4 of your t ~ ?~ 66/1 , -- "3"W~ ~ ~~ .q:y:q 'q:jRUT ~ I 4 - -- --- ~ ~ - q:;~ ~ a :rrq ~ I " ~ m ~ ~ a:r4qf ~ 1-q1~~1 W "~ ~ answer. r I examples. ~~~I~~ ~ " 3'~ q and 'order' with ;) f u~ ~ ' of 'equity' ~' ~ ' ~' Fayol's principles ~ Explain ~ 22. 5 1 24. "Determining ~~~I~~ # ~ q ;) w uTf ~ ~ Irj~ffictl~UI ~ 23. Explain in brief the various steps involved in the process of staffing. 5 I the overall cost of capital and the financial risk of the 5 ~ ~ ~ ~ ~ ' R~ " q:jT ~ ~ q ;) ~~~I~~ I 5 I i State any four functions of Packaging. f~~~~~"q:jT~~ ~~~~? 25. What is Packaging? 26. ~ ~ ~ ~ " tf;jft ~ ~ ~ ~ I " " 3'UJ:T ~ ' ~ ~ , enterprise depends upon various factors." Explain any five such factors. What is meant by 'Divisional Structure' of an organisation? most suitable? structure. State any 6 OR type of busine,?s enterprises is this structure four advantages of this form of organisational For which 6 o rganisation. ~ ~ ~ ~ o ~ ~ ~ ~ ~ 'IOrjl("1Cictl ? ~ ~ ~ ~ ~ ~~ ~ ~ " ffi;r ~ ~ ~ ~ ~ W TO";f ? ~ I ~ ~ ~ ~ " 3'ffi~ " q:jT W TO";f' ~ - Explain any four non-financial Explain any four psychological incentives. 6 barriers 6 OR 27. GT ~ ',3::jrjiY'!:/IRctI 3T~ "q:jT~~1 ~ ~ WTO";f ~' ~~ ~ "t1~ ~ ~ ~ '~ ? fuQ: three O f any t1lq~ll~ctI f State orm t his o f ? d organisation' isadvantages t wo a 'Informal ny by a meant nd is advantages What I ~ q uf;r " q:jT ~ ~ "M~ ~ "q) ~ ~ -* 0 _8'~~- - . 0. T P . I ~ q uf;r 5 " q:jT ~ ma# ~ rjl~~IRctI ~ ~ ~ 66/1 ~~ . .W '~ to); t of communication. . 1 I~I'.l,,~ 28. "Sound Financial Planning is essential for the success of. any business enterprise." Explain this statement by giving any six reasons. OR t You are. a Finance Manager of a newly established company. The Directors have asked you to determine the amount of Fixed Capital requirement for the company. Explain any four factors that you will consider while determining the Fixed Capital requirement for the ~ ~~ ~ ~ ~ I " ~ ~ Iq~(.j~ ~ ~ R ~ ~ W ~ ~ ~ 1.tI~dl ~ ~ ~ I lq~II(.j~ "M company. -qj~ ~ ~~~I~~ I 3T~ offering. ~I ~ ~ fq:j(1r ~ i f 31rrx. ~ ~ ~ possession, Also explain place and time utility any five important a nd f irms o f s et i n m arketing-mix o f e lement t he N market creates ~ I ~I~I~ ame 29. ~~~~~ individuals ~ ~ .3:jlq~~~dl3# ~~ ~ ~ ~ ~ ~ ~"t:!~ ~I ~ ~ I ~ ~ "{Tfu .3:jlq~(.j~dl3# ~ ~ ~~ ~~ ~ t' "qji:q';ft~ a ~ ~~ ~I ~ m Rffi"ij "qji:q';ft ~ ~ w ~ hich 31rrx. ~ and helps functions in performed OR by this element. tool of ~ ~ ~ ~ ~ ~ f our a ny g iving b y if ~3# ~ ~ ~ q Tf ~ ~ ~ s ales t ~ he e " q;1f 6 1-1(.jlrldl ~ ~ ~ which role and thereby links a xplain A lso ~ i ncreasing i ~ " ;:rf"!:I" n c ustomers. h ~ ~ ~ elps i ~I ~ ~ ~ oqf:q -q~~1IUf ~ I ~~I~~ m ~ ts t 6 ~~ }j~dl~~UI ~ 1-1(.jlrldl ~ ool t o t ~ 61-1(.jlrldl, ~ ~-fi:r~ ~ his f irm h ow reasons business plays a persuasive, service and informative marketing-mix b promotional usinessmen. the ~ explain o and f Identify 66/1 ~ " q;1f ~ ~ ~ ~ ~ ~ ~lq~II(.j~ ~ ~ I ~ ~~I~~ ~ "\3iT m ~ - W ~ " 5r(J;:t ~~~I~~ ~ ~ QI(.jdl ~ ~ " ~ , ~ J;fqjR ~ ~ i f ~ ~ ~ ~ ~ ~ ~ ~ I ~ ~ ~ ~ ~ M ~ ~ ~ ~ ~ ~~ ~ ~q~II(.j(.jl ~ ~ ~-fi:r~ ~ ~ 6 ! -- . -- --- - R t{fffi ~ ~ 7 ::!"Q explain ~ decided ' ~ this ~ " qjT satisfies ~ m a pproached the ~ ~ 'Bharat ~ ~ adulterated. ~ ~ f 4i " 3~ Electricals' " C wm) H e and 3~ ~ replace ~ ~ ~ Also ~ seller I from f if she complains 4i ~ ~ ~ is ~ ~ p roperly. Ghee ~ ~ ~ Why? ~ 'Bharat I ~ to ~ ~ W manufacturer ~ ~ ~ The I ~ ~ ~ iron * ~ the i~~I~~ ~ of ' ~ the I:ft ~ same. 7 A ct, w orking electric ::!"Q ~ 1 ~1~I~d } !~I~I~II~I this? ? 7 ::!"Q ~ and ~ ~ genuineness I " qjT ~ OR to Reena, ~ ~ n ot that ' q replace j) ~ Consumer ~ " U;rr the ~ q j) the ~ 31~ mark ? ~ w as i t confirmed ~ ' q)TG" ~ do ~ I for R ~ P rotection an ISI mffi ~ ~ Electricals' " ask U;rr the ~ I I to SI m complains 1 ~ about ~1~I<.jd - q: ~ t hat available ~ ~ " 5rqj"R I ~ the ~ ~ , refused ~ ~ C onsumer will ' o 'Tq; I in ~~I~GI he ~ purchased I ~ and ~ ~ satisfied "3~ ~ which ~ ~ f ound h e any six reliefs 3 I ~~I~GI p er a s 'Bharat m S ~I'1~I~ u sing While test =1~ ~ f 4i m manufacturer ~ f 4i ~ ~I~~~' consumer' that ~ ~ 1~I<.jd - q: f 4i ~ 31T ~ "U;rr ~~ ~ 1 T?:JT m ~ complaint " ~ ~ 1~1~I<.jd seller 3~ ~ ~ ~I Can q ' ~ ~ ~ saying j) ~ ~ the ~ ' iifR ~ ~ Prakhar ~I~~~' ~ ~ ~ is 1 ' ~~I~~~' a ~ "q:<:jT Court 986 31f~, laboratory 7 66/1 'who a f or i t s ent S he a dulterated. i s i t t hat d oubt a h ad s he i t u sing Mter s hopkeeper. a f rom G hee D eshi p ure o f l itre o ne p urchased R eena 30. '~~_II~ ":--81110... State Consumer complaint. 6 Electricals'. Prakhar iron. to . by The file Court. is a 1986. 6 ~ ~ ~ ~ ~ m"&UGT~ ~ ~ ~ ~ I~ r one litre of pure Deshi Ghee from available to Reena, a shopkeeper. if she complains S tate a dulterated. i She sent it for a s G hee t he t hat c onfirmed w hich t est laboratory Mter using it she had a doubt that it is adulterated. any six reliefs ~ - ' Reena purchased 30. and the Consumer 6 OR Court is satisfied about the genuineness of the complaint. the seller and complains saying that he will for the same. The a . pproached H seller ask the manufacturer Electricals'. e p 'Bharat roperly. from w iron orking n ot w electric as i t t mark hat f an ISI ound h e u purchased sing While Prakhar satisfies Prakhar by to replace this iron. The manufacturer refused to replace and 'Bharat Electricals' decided to file 6 ~ ' afTG ~ ~ ' qjf ) ~ ' ~ ~ ~ m ~ ~ 3 ffi f ~ 4:j ~ ~ I ~ ~ ~ 3 "~ f 4:j I ~ ~ ~ " &00 ~ ~ ~~I~ ~ ~ ~ ~ r ~ C 3f11 " {{ft R ~ uf<;r ~ ~ ~ ' I ~ ? qjf ~ ~ ' ' 7 ' ~ ~ ? ~ ~ qj) ;:J'@ ~ a:r~ ~ ' ~ qjn:f I SI : ~ ~ ~ ~ f t ~ ' ~ ~ I ;r ~ f !:qj ~ : 5rqiR ~ ~ ~ I o 'fq; 3"~ a :r~ t ~ ~ t ~ ~ f f tl~l.!.Jff ' 3~ : ;r ~ ~ 4:j ~ ~~' ' ~. " ' qj) ~ 1 ~' ~ 986 ' ~ C t<. ' ~ iifit ~ ; f ~ ~ ~ ~ ~ 3ffi ~ 'ii;#ir ~ a:rr~, 66/1 " a i s ' ~ ' 3ffi 3~ ~ ( f 3 ~ ffi ~ t~ ~ t ~ ~ ~ W t ~ ~ ~ ~ ~ ~r~ ~ ~ who e xplain A lso ? 1 I 986. W hy A ~ m ~ ' " ~JI~~ qj) \ ~ m ~ , m f!:qj U-;rr ~ I ~ 1';JT I ~ ct, t his? P ~ rotection d o ~ f ~ ~~ICfit ~ f 4:j ~ ~ ~ C 3f11 !:qj C ~ fiI~lqit m Court. onsumer E p lectricals' Consumer ~I rn~ er a ~ f f4:j m ~31T ~ ~ !:qj ;f "U-;rr I'i~ s ' in the Bharat consumer' Can a complaint

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Additional Info : CBSE Class XII Board Solved Question Paper 2011 Business Studies
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