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ISC Class XII Board Specimen 2014 : Commerce

3 pages, 33 questions, 15 questions with responses, 16 total responses,    0    0
ISC 12th
Indian School Certificate Examination (ISC), New Delhi
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COMMERCE (Three hours) (Candidates are allowed additional 15 minutes for only reading the paper. They must NOT start writing during this time.) ----------------------------------------------------------------------------------------------------------------Answer Question 1 from Part I and five questions from Part II. The intended marks for questions are given in brackets [ ]. ------------------------------------------------------------------------------------------------------------------PART I (20 Marks) Answer all questions. Question 1 [10 2] Answer briefly each of the questions (i) to (x). (i) Explain the consumer s Right to Information as per Consumers Protection Act 1986. (ii) Give any two reasons why company management must stay alert to the changes in the business environment. (iii) Explain any two internal sources of recruitment. (iv) Give two points of distinction between a Formal and an Informal Organization. (v) What is meant by personal selling? (vi) Mention four specific forces directly influencing business environment. (vii) How does good packaging help in increasing the sale of a product? (viii) Explain Management by Exception. (ix) State any two services provided by a bank ATM. (x) Give any two objectives of marketing. --------------------------------------------------------------------------------------------------------------------------------1 Specimen Question Paper ISC 2014 PART II (60 Marks) Answer any five questions. Question 2 (a) Explain briefly the meaning of Circulating Capital. [3] (b) Explain any four features of RTGS. [4] (c) What are the advantages of borrowing from commercial banks? [5] Question 3 (a) Explain Fayol s principle of Discipline and Division of work. [4] (b) Management is the force that integrates human and non-human resources into an effective operating unit. On the basis of this statement, explain the features of management. [8] Question 4 (a) State any three reasons to bring out the importance of consumer protection. [3] (b) Explain the Production Concept of marketing. [4] (c) What is meant by grading of a product? State any four advantages of grading. [5] Question 5 (a) Explain Procedure as a type of plan. [3] (b) State any four points of distinction between Training and Development. [4] (c) Explain the factors influencing the price of a product. [5] Question 6 (a) State any three demerits of Public Deposits. [3] (b) What is meant by Employee Stock Option Plan? Give any two merits of ESOP. [4] (c) What is meant by fixed capital? Explain any four factors affecting fixed capital requirement of a company. [5] --------------------------------------------------------------------------------------------------------------------------------2 Specimen Question Paper ISC 2014 Question 7 Write short notes on: (a) Direct Channel of Distribution. [4] (b) Debit Cards and Credit Cards. [4] (c) Social Environment of business. [4] Question 8 (a) List the steps involved in the process of communication. [3] (b) Explain how coordination is found in the different functions of management. [4] (c) Management is a human activity. Discuss. [5] Question 9 (a) What is SWOT analysis? [3] (b) What are Corporate Deposits? [4] (c) State the merits of Taylor s Scientific Management. [5] --------------------------------------------------------------------------------------------------------------------------------3 Specimen Question Paper ISC 2014

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